About phone call

Kyoya
You can call us, but our inn does not have staff who can speak English well, so we cannot talk with you well. We are sorry.
Kyoya
To avoid misunderstanding or mistakes because of our poor English, please contact us through email. If calling is needed, please call us 9:00 to 21:00.
Customer
When I make a call, the automated voice answered and the call was canceled.
How to call
    • When you hear automated voice, press 1.(Automated voice is Japanese)
    • When the next introduction is started, press 3.
    • Staff will answer you. Automated voice is all Japanese, but do not care about that and just press button, please.
Customer
I see.
Kyoya
If you cannot make a reservation, please cancel the order and start over again. In this case, you do not have to pay cancel fee.
Customer
Hello? Can I reserve room?
Kyoya
We can answer your question, but we cannot accept your reservation on phone. Please reserve through the internet. Thank you for your understanding.
Kyoya
If you have questions, please feel free to send email to us.↓